Appointment Times Tuesday to Thursday 10am to 5pm, Friday 10am to 7pm, Saturday 9am to 5pm and Sunday 10am to 5pm. We are open on holiday Mondays and we can open for groups outside these hours.

Policies We ask patrons to arrive 15 minutes before appointments to start to relax by getting into robes, filling in treatment forms and to generally decompress.

We do not permit cellphones or pagers and we prefer to serve adults only: these suggestions are to promote a peaceful environment for all guests.

Pricing Applicable taxes will be added to all spa charges. Gratuities are not included on Spa Treatments though we welcome any recognition you wish to make as a reflection upon our service. All packages are subject to 15% gratuity.

Cancellations Cancellation of single appointments less than 24 hours in advance will result in a full charge; three or more treatments require a 48 hour notice to avoid charge. Day Guests supply a credit card to book while Inn guests may have charges applied to their room.

Spa Going Hints Some treatments are not suitable for specific medical conditions; please consult your physician prior to appointments if you have any concerns.

Please leave valuables at home or in your guest room. We have lockers but it is very easy to leave small items behind.

We provide robes and slippers, but guests are welcome to wear whatever of their own loungewear they would prefer. Pedicure customers often prefer to wear their own sandals so that polish drying time is as long as possible.

Several of our treatments and facials require us to use products near your hairline so we suggest that you forego elaborate hair-dos before a spa day.

We are very willing to book out the entire spa for Girlfriend's Getaways or larger groups subject to availability. Please call Special Events to inquire 905-562-3581 (x347).

We can add a Spa Luncheon to any treatment and it can be enjoyed in our Quiet Room or on our Patio. Please ask at the time of booking.

We will require you to complete a Guest Information Form when you arrive. If you like, download the form here, complete it at home and bring it with you to your appointment.